Metering & Site Works

Where a new electricity or gas supply is required, Orbital can help establish what needs to happen and coordinate with the relevant organisations.

Depending on the project, this may include support with:

• New electricity meter installations
• New gas meter installations
• New electricity connections
• New gas connections
• MPAN and MPRN information
• Energy supplier arrangements
• Meter operator coordination
• Distribution Network Operator liaison
• Metering appointments
• Contract arrangements for the new supply

Every project is different, so we'll first establish what infrastructure and supply arrangements are already in place before determining the next steps.

 Commercial properties can become de-energised or disconnected for several reasons, including vacancies, previous occupiers, debt issues or changes to how a property is being used.

Orbital can help establish the status of the supply and work with the relevant organisations to understand what is required.

We can provide support with:

• Electricity re-energisation
• Gas supply enquiries
• De-energisation
• Disconnected supplies
• Vacant properties
• New occupiers
• Change-of-tenancy situations
• Supplier requirements
• Metering appointments
• Energy contract arrangements where required

Re-energisation can sometimes require several steps before a supply can be restored.

We'll help identify those steps and coordinate the relevant parties where authorised.

Businesses sometimes inherit electricity capacity arrangements that no longer reflect how the property is being used.

For applicable commercial electricity supplies, Orbital can help review available information relating to your agreed supply capacity or kVA.

Where appropriate, we can help investigate:

• Existing agreed capacity
• Current demand
• Half-hourly consumption data
• Capacity charges
• Potential capacity changes
• Increased electricity requirements
• Reduced electricity requirements
• DNO requirements

Any change in available network capacity is ultimately subject to the relevant Distribution Network Operator and technical requirements.

Orbital can help coordinate enquiries and explain the process.

Utility problems often appear when a business moves into or takes responsibility for new premises.

The previous tenant may have left without closing an account correctly, the meter may be disconnected, supplier information may be unclear or the property may have several meters.

Orbital can help investigate the utility position before or after occupation.

This may include:

• Identifying electricity and gas supplies
• Checking MPANs and MPRNs
• Establishing current suppliers
• Reviewing meter information
• Change-of-tenancy support
• Identifying disconnected or de-energised supplies
• Arranging new energy contracts
• Investigating outstanding utility issues
• Coordinating required meter works

For landlords and property managers dealing with regular tenant changes, this can also form part of our Property & Multi-Site Utility Management service.

Utility site works may involve several organisations.

Depending on the project, Orbital may need to communicate with:

• Electricity suppliers
• Gas suppliers
• Distribution Network Operators
• Gas transporters
• Meter operators
• Metering providers
• Data collectors
• Contractors
• Property managers
• Landlords
• Customers and tenants

Instead of trying to manage every party yourself, Orbital can act as your central point of contact where authorised.

We'll help establish who needs to do what, chase progress and keep you informed throughout the process.