About Orbital Gas & Power
Utility management with a personal touch.
More Than an Energy Broker
"Values That Illuminate Our Path"
Arranging an energy contract is only one part of managing utilities.
Once a contract starts, businesses still have to deal with bills, meters, consumption, supplier queries, renewals, changes of tenancy and unexpected problem.
That's where we believe Orbital is different.
We aim to build long-term relationships with our customers rather than simply arranging a contract and disappearing until the next renewal.
If a customer has a utility problem, we want their first thought to be:
“Call Orbital.”
Our team can communicate with suppliers and other industry organisations on behalf of customers where authorised, helping reduce the amount of time businesses spend dealing with utility administration themselves.
Partnership
We want to build long-term relationships with our customers.
Our aim is to become a trusted utility partner that customers can contact whenever they need support.
People First
Behind every meter and every contract is a business and people trying to run it.
We listen, understand the issue and treat customers as people rather than account numbers.
Adaptability
The energy and utility market constantly changes.
We continually adapt our services, technology and approach to meet changing markets, regulations and customer requirements
Reliability
Robust Technology
If we say we're going to investigate something, chase something or come back to a customer, we believe it's important that we do it.
Utility problems can be frustrating enough without having to chase your broker as well.
Transparency
Robust Technology
Robust Technology
We believe customers should understand the contracts and services they are agreeing to.
We aim to communicate clearly about supplier options, contract terms, our services and how Orbital is remunerated.
Robust Technology
Robust Technology
Robust Technology
Harnessing the latest tech to provide innovative solutions.